Privacy Policy

TOWAKA – Japan DMC (operated by Yamatogokoro Inc.) ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), where applicable.

The data controller responsible for the processing of your personal data is:

We collect personal data when you voluntarily contact us by email or submit an enquiry through our website contact form.

Any personal data we process is provided directly by you when you choose to communicate with us.

Depending on the content of your communication, we may collect:

We process personal data for the following purposes:

Under the GDPR, where applicable, our legal bases for processing personal data are:

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

When personal data is no longer needed, it is securely deleted or anonymized in accordance with our internal data management practices.

We do not sell, rent, or trade personal data to third parties.

Personal data may be processed by trusted service providers (such as website hosting, email service providers, or form processing services) solely to the extent necessary for our business operations and subject to appropriate confidentiality and security measures.

Our website contact form is processed through Web3Forms, a third-party form submission service. Form data is transmitted to Web3Forms solely for the purpose of delivering the submission to us and is not stored or used by Web3Forms for any other purpose.

We implement appropriate technical and organisational measures to ensure that any such processing is secure and compliant with applicable data protection standards.

We use Umami Analytics, a privacy-focused analytics tool, to collect aggregated and anonymized website usage statistics (such as page views and access counts) for the purpose of understanding website performance and improving user experience.

Umami Analytics does not use cookies, does not collect personal data, and does not track individual users across sessions or websites.

We do not use behavioral tracking, advertising pixels, profiling technologies, or cross-site tracking tools.

These statistics do not identify individual users and are not used for marketing purposes.

Your personal data may be processed and stored in Japan, which is outside the European Economic Area (EEA).

Japan has been recognized by the European Commission as providing an adequate level of data protection.

Where required, we implement appropriate safeguards to ensure that international transfers of personal data are protected in accordance with GDPR requirements.

If you are located in the EEA, you have the following rights under the GDPR:

Our website does not use tracking cookies, advertising cookies, or similar technologies for marketing or remarketing purposes.

We use only technically necessary browser storage (such as theme preference) to ensure proper website functionality. These do not require user consent under applicable data protection laws.

If this changes in the future, this Privacy Policy will be updated accordingly and appropriate consent mechanisms will be implemented.

We implement appropriate technical and organisational security measures to protect personal data against unauthorized access, disclosure, alteration, or loss.

These measures are aligned with our internal information security practices and applicable regulatory standards.

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.

The latest version will always be available on this website, with the revision date indicated at the top.

For any questions regarding this Privacy Policy or the processing of personal data, please contact: